Welcome to the VIP customer loyalty 'CLUB VIP' page. To say thank you, VIP like to reward loyal customers. Therefore returning customers are entitled to 5% discount off every booking and FLEXI & GOLD customers can choose a free gift after every 3 bookings!* (*Terms & Conditions apply). The 5% discount code can be found on your Booking Confirmation email.

Choose from the following gifts:

a) £10 Love 2 Shop or Hotel Chocolat voucher or e-card 

b) Free full works car valet for your next visit ( Currently unavailable. *Based on 'Valet Option A' - Saloon/ Estate size. Surcharge will apply for larger cars, see below for more. Free valet cannot be guarantueed for early morning returns or during peak travel periods.) 

c) A15% discount off your next booking* (for a duration up to 30 days)

d) VIP customer exclusive: 100% organic, luxury facial oils (2 x10ml travel size), in 'Calming' and 'Uplifting' aroma blend, from the beautiful House Of Shea aromatherapy collection, worth £27.00 (visit www.sheanaturalskincare.co.uk for product details)

e) 'I'm A VIP' Travel Mug 

We update the gift choices as well so you are sure to be spoilt for choice!

It's easy! There is no time limit, so if you place x3 Heathrow FLEXI or GOLD meet & greet parking or FLEXI chauffeur airport parking bookings in a month or over 2 years, you can claim your gift after the 3rd booking* (as long as you’ve returned from that last trip!).*Terms & Conditions below.

How To Claim Your Free Gift:

Simply email us at This email address is being protected from spambots. You need JavaScript enabled to view it. with subject heading 'Loyalty Claim', stating which is your preferred gift along with the 3 relevant 'FLEXI' or 'GOLD' reference numbers and we'll sort the rest! (Please note VIP Budget or VIP ECONOMY booking Refs are no longer valid.)

Permanent 5% Loyalty Discount Code:

You can find the discount code in your Booking Confirmation email. Otherwise, simply email us at This email address is being protected from spambots. You need JavaScript enabled to view it. to obtain the discount code to use against VIP meet & greet Heathrow parking. From 1st June 2017 this discount code cannot be redeemed against dual airport or hotel packages.

Suggestions? Let us know on our Facebook page or via This email address is being protected from spambots. You need JavaScript enabled to view it..

Terms and Conditions for Loyalty Scheme

Responsibility is entirely on the customer to claim their free gift by emailing VIP at This email address is being protected from spambots. You need JavaScript enabled to view it., supplying 3 different VIP booking reference numbers which have not been used before and which relate to bookings made on or after 1st September 2013. VIP ECONOMY refs will not be accepted in any way towards a CLUB VIP claim. These reference numbers can be only used once. Excludes hotel package booking Refs and Gatwick booking Refs. Reference numbers can be found on the confirmation booking paperwork which is emailed automatically to customers after each booking is paid for on-line via www.vipheathrow.co.uk.

To qualify for a gift claim, all 3 bookings must be in the name of one individual. The gift will be sent to the person who VIP believes is in charge of the bookings and the gift must be distributed at their discretion. VIP cannot accept responsibility for how the gift is distributed.

Cancelled bookings do not qualify towards the 3 bookings required to claim free gift. To claim, the customer must have returned to the UK and received their vehicle after their 3rd booking. VIP reserves the right to request an alternative gift if choice is unavailable. No cash / cheque alternative is available. Only one free gift can be chosen by customer per x3 qualifying booking Refs. Only one free gift can be applied to a future booking. Claims per customer are limited to five sets of 3 valid Refs in a 12 month period 1st Jan- 31st Dec but further outstanding claims/Refs may be carried over.  If submitting more than one set of Refs e.g for more than one gift claim, the customer must have also last used VIP's services within the last 12 months.

7-14 working days must be allowed for free gift claim to be processed and for gift to reach customer if claiming off-peak, especially if selecting physical gift which requires postage or a valet which needs to be planned in accordingly with the Operations Team. Claims may take up to 30 days to be fulfilled if claiming during a peak travel period. VIP allows one postage attempt per gift claim to address held on record from previous bookings unless customer advises otherwise at time of making their claim. If customer fails to collect gift which has been posted and gift is returned to sender (VIP) customer can request a 2nd postage at their own cost or an alternative gift with no postage costs. The Love2shop e-card gift  will be issued/ dispatched to the booking email address, VIP can take no responsibility for who redeems the gift.

Special limited availability gifts such as the Xmas hamper are restricted to x1 per customer/ household. The hamper contents may vary also.

Gift choices available on the CLUB VIP webpage can be changed by VIP at any time without notice.

Full works car valet for your next visit based on Valet Option A, surcharge of up to £9 will apply for 4x4 and SUV type vehicles and subject to availability during peak travel periods, the Customer Care Team will advise accordingly.)

15% discount off your next booking* (1 x15% discount  for parking durations up to 30 days). Only one discount code per booking. No cash alternative.

Selected gifts may be limited availability and if unavailable at the time of a customer’s claim, VIP will notify the customer of this and recommend an alternative. Gift choices cannot be changed once gift has been processed and confirmed to the customer (unless original gift choice is no longer available).

Claimants may be invited to participate for publicity purposes regarding their free gift.

VIP may change the Loyalty Scheme gifts and criteria but will communicate via the website and emails to the customer database accordingly. VIP reserves the right to withdraw the loyalty scheme at any given point but in such circumstances VIP will communicate this to their customers in writing via email and VIP will honour customers who have made 3 qualifying bookings up until that date and provided those customers have claimed the gift in writing up to 30 days after scheme is communicated to be withdrawn by VIP. Communications will be sent to the VIP customer email list so customers who have un-subscribed will need to regulary check this webpage instead.