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You are here: About Airport Lounges

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Never used an airport lounge? Think lounges are only for celebrities? Wrong! Lounges are growing in popularity for the everyday traveller (business & leisure alike), as they make the pre-flight experience far more relaxing. Lounges are now very affordable.

So why not escape the frantic airport rabble and sit down in peace for up to 3 hours until you board your flight?

VIP has teamed up with airport lounge provider No.1 Traveller to bring affordable access to top quality lounges at selected UK airports. They also work out amazing value! See below brief details of what is available and what is included in the price:

Example: Heathrow Terminal 3 Lounge

Whether you're travelling for work and need unlimited Wi-Fi, or you want to kick-start your holiday with a spa treatment, our Heathrow airport lounge provides the perfect airport escape.

Lounge Features

• Complimentary items from our self-service pantry table
• A freshly-prepared dish from the kitchen
• Fully tended bar
• Champagne & cocktails†
• Free, unlimited Wi-Fi
• Cinema, TVs & Games Room
• Family Room
• Showers
• Daily newspapers & glossy magazines
• Panoramic runway views
• Travel spa (View menu)
• Bedrooms (Booked separately)

* Surcharges of £5 and £2.50, for adults and children respectively apply when entry is purchased on arrival.
† These extras start from £6.

For full details please click here.

 

Lounge Entry Terms & Conditions

Disclaimer

Lounges are subject to availability and the company reserves the right to cancel where capacities have been exceeded between the time of booking on our website and the final implementation of the booking with No.1 Traveller. In exceptional circumstances, we may need to transfer the fulfilment of your lounge booking to another organisation or entity. The operator of each lounge listed on No.1 Traveller.com is also subject to change. We will notify you if such an event occurs, but this will not affect your rights or our obligations under these Terms.

Conditions of Entry

Lounge booking must be made and confirmed in writing by both VIP Heathrow Ltd & No.1 Traveller no less than 2 working days before date that lounge entry is required. Unless noted otherwise on your Pass or Booking Confirmation, entry is restricted to the lounge location booked, and is valid for up to a three-hour stay beginning no sooner than three hours prior to your original departure time • In the event your flight is delayed, you may purchase additional time in the lounge at our current rate, subject to space availability • To ensure we provide the highest levels of service, we reserve the right to refuse entry to any person at any time, for any reason deemed appropriate by us, including (but not exclusively): capacity limitations, intoxication of any Guest or any conduct that we consider to disturb other Guests • No outside food or drink is permitted • We encourage all our guests wear smart-casual clothes in our lounges. While we do not have a strict dress code, we do reserve the right to refuse admission to anyone wearing clothing unsuitable for the lounge. This includes themed or fancy dress, clothes with slogans that may cause offense, clothing that exposes midriffs or upper thighs, and bare shoulders on men. • We permit the entry of service animals but may prohibit the entry of other animals • Children (accompanied by an adult) and families are welcome • We may, at our sole discretion, require any Guest or group of Guests to utilise a designated area, or be seated as directed by our staff • Any person gaining unauthorised access to No1 may be liable for prosecution • Guests under the age of 18 may not consume alcohol while visiting No1 • As we have a shared responsibility to ensure that no Guest becomes intoxicated prior to flying, we reserve the right to limit alcohol consumption accordingly • Alcoholic beverages may not be taken from any No1 Lounge • If you use a Light Refreshment Voucher ("LRV") as payment or partial payment for entry into No1, you hereby assign any subsequent LRV issued by an airline for a continuous delay of the same flight to us • You may not use LRVs to purchase any consumables available for sale at No1 • While we may display flight information, we have no responsibility to inform you of flight information or changes to flight information, and are not responsible for missed flights • • Unless caused by our intentional act or gross negligence, we are not liable for, and you agree that we neither accept nor owe any responsibility for, any loss or damage whatsoever to any person or property or the death of or injury suffered to any person or animal whilst at No1 • You agree to indemnify and hold us and our affiliates harmless against any such loss or liability, cost, expense, or damages arising from or in relation to your visit to No1 Traveller.•

Adult Pass

Entry into a No1 Lounge is subject to our Conditions of Entry. In buying or using this Pass you are agreeing with us to abide by and be subject to the No1 Terms and Conditions, which may change from time to time, and may be viewed in full at www.No1Traveller.com • This pass entitles one person ("you" or "Guest") to enter the designated No1 Lounge ("No1", "we" or "us") • This Pass is non-refundable and is valid for a single visit lasting up to three hours and beginning no sooner than three hours prior to your original departure time • In the event your flight is delayed, you may purchase additional time in the lounge at our current rate, subject to space availability • • Unless caused by our intentional act or gross negligence, we are not liable for, and you agree that we neither accept nor owe any responsibility for, any loss or damage whatsoever to any person or property or the death of or injury suffered to any person or animal whilst at No1 • You agree to indemnify and hold us and our affiliates harmless against any such loss or liability, cost, expense, or damages arising from or in relation to your visit to No1 Traveller.•

Child Pass

This Pass entitles one child aged 2-11 (the "Child") to enter into the designated No1 Lounge ("No1" or "us") when accompanied by the purchasing adult ("You") • In buying or using this Pass for the Child, you are agreeing with us to abide by and be subject to, and to ensure the Child abides by and is subject to, the No1 Terms and Conditions, which may change from time to time, and may be viewed in full at www.No1Traveller.com • This Pass is non-refundable and is valid for a single visit lasting up to three hours and beginning no sooner than three hours prior to your original departure time • In the event your flight is delayed, you may purchase additional time in the lounge at our current rate, subject to space availability • You and the Child may be required to utilise the designated family areas where available, or be seated as directed by our staff • • Unless caused by our intentional act or gross negligence, we are not liable for, and you agree that we neither accept nor owe any responsibility for, any loss or damage whatsoever to any person or property or the death of or injury suffered to any person or animal whilst at No1 • You agree to indemnify and hold us and our affiliates harmless against any such loss or liability, cost, expense, or damages arising from or in relation to your visit to No1 Traveller.•

July 2016 VIP Customer Lounge Newsletter Competition. Terms & Conditions. Closing date 19/07/16 at 17:00. Prize is one airport lounge pass for standard entry into a UK No.1 Traveller lounge. Does not include extras e.g. where a surcharge / supplement applies for food/ drink etc. Please send the correct answer to This email address is being protected from spambots. You need JavaScript enabled to view it. . Winner will be drawn at random and the winner will be contacted via the email address provided with answer submission. Winner must give VIP suitable notice to arrange the booking of the airport lounge pass. Subject to availability. No cash alternative / subsitute. Only lounges offered by No.1 Traveller at the airports stipulated on the No.1 Traveller website.