sales@vipheathrow.co.uk 01952 850365
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You are here: To Update Your Booking

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If you have an amendment to make to your booking, please give VIP as much notice as possible in writing to help avoid any disruption upon your departure/return. Any delays in informing us of an amendment may lead to a delay on your days of travel.

Please note extra days parking are charged at £7.50 per day.

URGENT CHANGES

(ONLY where your current appointment time is less than 24 hours away)

For urgent changes to an imminent booking, please send a TEXT ONLY to 07850 171366 with your name, reference number and your amendment details. If your outbound or return travel dates change, you must give VIP at least 12 hours notice to avoid a potential delay.

N.B. Please DO NOT call our operations number to inform them of an amendment to your booking, details of your urgent amendment should be sent via text only as per the above information.

NON-URGENT CHANGES

(ONLY where your current appointment time is more than 24 hours away)

Please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.. With your name, reference number and the details of your amendment. Emails are regularly monitored during normal business hours (09:00 – 17:00 Mon – Fri), and intermittently outside these hours.

N.B. Please DO NOT call our operations number or speak with a member of staff at the airport to inform them of an amendment to your booking, details of your amendment should be sent via email only as per the above information.

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